At Trango Transportation (referred to as “we,” “us,” or “our”), we are committed to safeguarding your privacy. This privacy policy (the “Policy”) outlines how we handle and protect information collected through our website, trangotransportation.com (the “Site”), including SMS data. By using the Site, you consent to the practices described in this Policy.
Use of Information
We are committed to protecting your personal information. We do not share your mobile information, including text messaging opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. Any data collected through our forms, including text messaging data, is solely used for the purpose for which it was collected and is not shared outside of Trango Transportation.
Personally Identifiable Information (PII)
Personally identifiable information (“PII”) refers to information that can identify you individually and is not publicly available. We collect PII that you provide on the Site, such as your name, phone number, email, origin, destination, and vehicle details. This information allows us to provide services, such as transport quotes. You are not obligated to provide PII, but without it, we may not be able to respond to your requests.
SMS Consent and Opt-In
When you provide your phone number on our website, you are consenting to receive SMS updates, notifications, and marketing messages from Trango Transportation. By opting in, you agree to receive text messages related to our services, including promotional and service-related updates.
Your consent is obtained through our forms on the Site, and we ensure that this opt-in data and consent are not shared with any third parties. Your phone number and SMS consent are used solely for sending you relevant SMS communications regarding your service requests and our offerings. You can withdraw your consent at any time by replying STOP to any SMS message we send. Upon opting out, we will immediately stop sending you SMS messages.
We retain your phone number and opt-in consent only for as long as necessary to fulfill the purpose for which it was collected and to send you SMS updates. Once the purpose has been fulfilled or you have opted out, we will no longer retain your SMS data.
Text Messaging Data Usage
Any text messaging data we collect, including opt-in consent and messages sent to or received from you, is used strictly for the following purposes:
We will not share your phone number with third parties for any reason other than for the direct fulfillment of services you request.
SMS Data Protection
We take the protection of your SMS data seriously. To protect your personal and SMS data, we implement industry-standard security measures. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. By using our services, you acknowledge that there are inherent risks in the transmission of data over the internet. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
We limit access to your SMS data to those employees or third-party service providers who need it to perform their duties related to the services we provide. These parties are obligated to keep your data confidential.
Opt-Out and Unsubscribing
You can opt out of receiving SMS updates from us at any time. To stop receiving SMS messages, simply reply STOP to any SMS message we send. After opting out, you will receive a confirmation SMS indicating that you have been unsubscribed from further messages.
If you wish to opt-in again, you will need to provide consent through our website form, and you will begin receiving messages again as per your new opt-in.
Cookies and Tracking Technologies
We use cookies and similar technologies (like tags and scripts) to improve your experience on our Site and to gather demographic information. Cookies may also be used by third-party partners for marketing and advertising purposes. You can control cookie settings through your browser preferences.
For more information on how we use cookies, please refer to our Cookie Policy.
Security
We employ commercially reasonable safeguards to protect your personal information, including your SMS data, from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
For questions about our Site’s security, please contact us at info@trangotransportation.com.
Policy Changes
If we make changes to this Policy, we will post the revised version on this Site, which will take effect upon posting. We encourage you to review the Site regularly for updates. Your continued use of the Site or our services after changes are posted will indicate acceptance of the updated Policy.
Contact Information
If you have any questions or concerns regarding this Policy, please email us at info@trangotransportation.com.